https://www.avient.com/sites/default/files/resources/Investor%2520Day%2520-%2520May%25202012%2520-%2520Commercial%2520Excellence.pdf
Kahler
(16) Page 16
• Shifted sales compensation
practices to drive value and
margin expansion
• Significantly upgraded and
added sales, marketing, and
From Volume to Value
$2,622
$3,060
Sales
($ millions) 2006 2011PFadded sales, marketing, and
technical resources
• Expanded global cross-selling
• Invested in training and tools
2006 2011PF
3.3%
6.8%
2006 2011PF
Adjusted OI%
($ millions) 2006 2011PF
2006 2011PF
Page 17
• Value pricing practices enabled
by use of EVE tools
• Shifting the basis of
competition to specialization
1.5%
8.9%
2006 2011PF
Specialty OI%
Specialization Drives Margin Expansion
2006 2011PF
7.2%
PPS OI%
competition to specialization
differentiates PolyOne as a
value-added solutions provider
• Redirecting our technology and
marketing focus to the most
attractive segments 2.6%
5.6%
2006 2011
POD OI%
5.5%
7.2%
2006 2011
2006 2011
2006 2011
Page 18
• Global key account management
team focused on key markets
and strategic OEMs
• Drive growth in target markets
through application development750
1,120
Total Commercial Employees 2007 – 2011
49% Increase
Commercial Excellence – Recent Investments
*Includes ColorMatrix
through application development
• Leverage breadth of solutions
across all PolyOne platforms to
identify innovative solutions for
strategic OEMs and
Tier 1 partners
*
750
2007 2011
Sales Marketing R&D/Tech
Page 19
5%
1%
0%
27%
2%
12% 4%
Performance Dashboards Drive Execution
45%
26% 18%
5%
55%
Page 20
53%
Drivers of Customer Loyalty
Customer Experience is Key to Customer Loyalty
53%
Building Customer Loyalty
n = 4,960 B2B customers of 24 companies
Source: Corporate Executive Board
Company
and Brand
Impact
Product
and
Service
Delivery
Value-to-
Price Ratio
Customer
Experience
19%
9%
9%
19%
19%
9%
Page 21
• Continue to redirect our focus to more attractive
segments and increase customer loyalty
and retention
• Leverage new commercial tools and investments
to enable disciplined execution and accountability
Critical Imperatives
to enable disciplined execution and accountability
• Position PolyOne as the differentiated
value-added specialty solutions provider
Drive improved mix in all segments and
achieve margin and profitability growth
Page 22
Page 23
https://www.avient.com/sites/default/files/resources/PolyOne%2520Standard%2520Quality%2520Response_2016_6_9.pdf
PolyOne Quality Survey Standard
Response
2015 12 09
Source: Corporate Quality
Page: 11 of 14
6.0 Information Technology Disaster Recovery Practices
A Business Continuity Strategy
A1 In the event of a disaster or significant
disruption, does your organization have
documented plans for business continuity
and IT disaster recovery?
PolyOne Quality Survey Standard
Response
2015 12 09
Source: Corporate Quality
Page: 13 of 14
C8 What recovery strategy does your
organization use for mainframe systems?
Active/Back-up
C9 What type of recovery strategy does your
organization use for distributed systems?
https://www.avient.com/sites/default/files/2023-01/Disinfectant Resistant Trilliant and Versaflex HC Materials Program Bulletin_0.pdf
Versaflex HC grades provide:
• Resistance to common disinfectants
• Excellent bonding to Trilliant HC materials
and other engineering thermoplastics
• Customization to achieve desired haptics
and color branding
A BINDING CONNECTION
With Avient, you can redesign your medical enclosure substrate and improve the ergonomics, comfort and
ease of use with overmolded TPEs.
https://www.avient.com/sites/default/files/2022-11/Polystrand R Recycled Polyester Composite Tape and Laminates Product Bulletin.pdf
Brand owners
and manufacturers are responding by seeking to
incorporate materials including post-consumer
recycled plastics into their products and processes.
https://www.avient.com/sites/default/files/2023-06/EZR Gun Grip Case Study.pdf
As an award-winning group of highly experienced
formulators, engineers, and technicians, Avient’s
experts can help customers with all aspects of product
improvement, from concept to production, helping
to confirm that the materials perform as the brand
requires.
https://www.avient.com/sites/default/files/2020-09/cai-overview-brochure.pdf
BRAND-DEFINING
COLORANTS.
https://www.avient.com/sites/default/files/2020-09/bettcher-case-study-1.pdf
The final solution was pre-colored to match the brand’s
existing color palette and eliminate the need for
secondary processing steps.
https://www.avient.com/sites/default/files/2022-09/Cesa Aversive Product Bulletin.pdf
Longer lasting protection can help
avoid unplanned service breakdowns and associated
high costs for repairing or installing brand new
replacement cables.
https://www.avient.com/sites/default/files/2022-12/Mevopur Healthcare Functional Additives Medical Devices Application Bulletin.pdf
amber)
Antistatic ready-to-
use solution for PP,
ABS, PC/ABS
Permanent/non-migrating;
fast decay time independent
of % relative humidity
Gamma/e-beam
sterilization
protection of the
polymer
Preserving the properties of
PP and COC/COP; reduction
in yellowing using Color
Compensation Technology (CCT)
Reduced material
consumption/cycle
time—nucleation
Fast acting new generation
nucleant for PE and PP; improved
thermal and mechanical properties
allows wall thinning; reduction of
tolerance/dimensional problems
between different colors
Laser marking
replacing ink
printing/labels
Solvent-free, high-speed
identification for Nd/YAG laser
for PE,PP, ABS, PC, POM
Antioxidants for
PE, PP, TPE
Thermal protection during
converting/downstream sterilization
Brand protection/
anticounterfeit
Covert and non-covert systems
Healthcare use limitations apply—see below.
https://www.avient.com/sites/default/files/2022-12/Mevopur Healthcare Functional Additives Pharma Pkg Application Bulletin.pdf
Reduction in yellowing using
Color Compensation Technology (CCT)
Reduced material
consumption/cycle
time/improved
properties—nucleation
Fast acting new generation
nucleant for PE and PP; improved
dimensional stability, thermal
and mechanical properties
Laser marking replacing
ink printing/labels
Solvent-free, high-speed identification
for Nd/YAG laser
Antiblock for
PE/PP film
Non-migrating additive system
maintaining high gloss and printability
Antioxidants for
PE, PP, TPE
Thermal protection during converting/
downstream sterilization
Brand protection/
anticounterfeit
Range of covert and non-covert systems
Volatiles/odor absorber
for PE/PP
Physical absorption of a wide range
of molecules responsible for odor,
VOC and potential extractables/
leachables in plastics
Healthcare use limitations apply—see below.