https://www.avient.com/sites/default/files/2024-03/Terms and Conditions of Sale for the United Kingdom.pdf
Buyer must give Seller
written notice of the existence of each claim involving Product
(whether based in contract, breach of warranty, negligence, strict
liability, breach of statutory duty, other tort or otherwise) within the
earlier of thirty (30) days after receipt of the quantity of Product
forming the basis for the claim or applicable shelf-life expiration, if
any.
i) If Buyer is in default of
performance of its obligations towards Seller and fails to provide
adequate assurance of Buyer’s performance before the date of
scheduled delivery; or (ii) if Seller has reasonable doubts with
respect to Buyer’s performance of its obligations and Buyer fails to
provide to Seller adequate assurance of Buyer’s performance before
the date of scheduled delivery and in any case within thirty (30) days
of Seller’s demand for such assurance; or (iii) if Buyer becomes
insolvent or unable to pay its debts as they mature, or goes into
liquidation or any bankruptcy proceeding shall be instituted by or
against Buyer or if a trustee or receiver or administrator is appointed
for all or a substantial part of the assets of Buyer or if Buyer makes
any assignment for the benefit of its creditors; or (iv) in case of non-
compliance of Buyer with any law, statute ordinance, regulation,
code or standard (“Laws and Standards”), then Seller may by notice
in writing to Buyer, without prejudice to any of its other rights: (a)
demand return and take repossession of any delivered Products
which have not been paid for and all costs relating to the recovery of
the Products shall be for the account of Buyer; and/or (b) suspend its
performance or terminate its order confirmation for pending delivery
of Products unless Buyer makes such payment for Products on a cash
in advance basis or provides adequate assurance of such payment for
Products to Seller.
https://www.avient.com/sites/default/files/2024-01/Global Standard Response_Dec 2023.pdf
We thank you for your understanding, and we look forward to serving your needs.
3
Table of contents
A Message from our Global Quality
Manager ...............................................................2
Avient Corporation: Overview ............................4
Avient Policy for Customer Audits ......................5
Management Responsibility ...............................6
Product Liability Insurance .............................6
Ethics - Code of Conduct.................................6
Modern Slavery Statement .............................6
Conflict Mineral Policy ....................................6
Technical Data Sheets.....................................6
Safety Data Sheets..........................................6
Regulatory Requests and Certificates
(FDA certificate, Absence declaration,
REACH, SDS) ........................................6
Safety Performance ........................................6
Environmental Performance...........................6
Energy Management ......................................6
Business Continuation Plan.............................6
Preventive - Predictive Maintenance..............6
Financial Report..............................................6
Quality Management..........................................7
3rd Party Certification ......................................7
Complaint Handling ........................................7
Continuous Improvement ...............................7
Traceability .....................................................7
Record Retention............................................7
IT Security.........................................................8
Firewall .........................................................8
Critical Data ..................................................8
IT Disaster Recovery .....................................8
IT Systems of Use Policy ...............................8
Annex 1 - Special dispositions related to ISO
13485 certification for Mevopur .......................9
Change control .............................................9
Validation .....................................................9
Control of documents and records ...............9
Supplier approval and supplier evaluation ...9
Traceability ...................................................9
Material management ..................................9
Release of finished products.........................9
Control of Non-conforming products,
complaints handling, recall and CAPA..........9
Annex 2 – special dispositions related to ISO
22000 certification............................................10
Change..........................................................10
HACCP ..........................................................10
Control of documents and records ...............10
Material management ..................................10
Supplier approval and supplier evaluation ...10
Traceability ...................................................10
Release of finished products.........................10
Control of Non-conforming products,
complaints handling, recall and CAPA..........10
4
Avient Corporation: Overview
The Avient website is your home base for information about the company:
https://www.avient.com/
To find our facility locations:
https://www.avient.com/contact/global-directory-and-contacts
For more information about our management systems certifications, including ISO, go to:
https://www.avient.com/company/sustainability/environmental/global-iso-certificate-library
Avient Governance (corporate policies and the Avient Code of Conduct):
https://www.avient.com/investors/governance
Financial reports:
https://www.avient.com/investors
Avient Sustainability Report:
https://www.avient.com/company/sustainability
https://www.avient.com/
https://www.avient.com/contact/global-directory-and-contacts
https://www.avient.com/company/sustainability/environmental/global-iso-certificate-library
https://www.avient.com/investors/governance
https://www.avient.com/investors
https://www.avient.com/company/sustainability
5
Avient Policy for Customer Audits
Avient may permit audits of facilities, subject to:
Advanced notice and an audit agenda provided at least thirty (30) days in
advance or as agreed by the Avient location to be audited for a routine audit
Standard handling time frame:
1 Business Day to
confirm receipt and
r .ecord it in our system
15 Business days to
analyze problem,
provide root cause
and action plan.
30 days to close
complaint
https://www.avient.com/company/sustainability/environmental/global-iso-certificate-library
8
The overall processing times may vary depending on the complexity of the issue and resources needed.
https://www.avient.com/sites/default/files/resources/PolyOne_English-Thai_Terms_and_Conditions.pdf
Buyer must give Seller written notice of the
existence of each claim involving the Product
(whether based in contract, breach of warranty,
negligence, strict liability, other tort or
otherwise) within the earlier of thirty (30) days
after receipt of the quantity of the Product
forming the basis for the claim or applicable
shelf-life expiration, if any.
ขอ้จาํกดัความรบัผิด ผูซ้ื7 อจะตรวจสอบสินคา้โดยพลนัหลงัจากไดร้บัสินค้
าวา่มีความเสียหาย ความชาํรุด นํ7าหนักขาดตกบกพรอ่ง
และสินคา้ไม่เป็นไปตามที(กาํหนดหรอืไม่ ผูซื้7 อตอ้งแจง้เป็นหนังสอืแก่ผูข้ายใน
การเรียกรอ้งแต่ละครั7งเกี(ยวกบัสินคา้ (ไม่วา่จะเป็นการเรียกรอ้งตามสญัญา
การผิดการรบัประกนั ความประมาทเลินเล่อ ความรบัผิดโดยสิ7 นเชงิ ละเมิด
หรือโดยประการอื(นใด) ภายในสามสิบ (30)
วนัหลงัจากไดร้บัสินคา้ตามจาํนวนที(ใชเ้ป็นฐานในการเรียกรอ้ง
หรือเมื(อครบกาํหนดระยะเวลาการเก็บสินคา้ดงักล่าว (หากมี)
แลว้แต่วา่ระยะเวลาใดจะเกิดขึ7 นก่อน ผูซ้ื7 อเป็นผูร้บัความเสี(ยงทั7งปวงเกี(ยวกบัก
ารละเมิดสิทธิบตัรจากการที(ผูซื้7 อนําสินคา้ไปใชร่้วมกบัทรพัยสิ์นอื(น
หรือในกระบวนการใดๆ ตลอดจนการละเมิดสิทธิใดๆ
ที(เกดิจากการที(ผูข้ายปฏิบติัตามแบบ ขอ้กาํหนดเฉพาะ หรือคาํสั (งการของผูซื้7 อ
และผูซื้7 อจะตอ้งแกต่้าง ชดใชค้วามเสียหาย
และคุม้ครองผูข้ายใหป้ลอดพน้จากการเรียกรอ้งใดๆ
ดงักล่าว ความรบัผิดทั)งหมดของผูข้ายที�มีต่อผูซื้) อสาํหรบัคา่เสียหาย
ไม่ว่าจะเกิดจากการผิดการรบัประกนั หรือสาเหตอืุ�นใด
และภายใตส้ญัญานี) หรือโดยประการอื�นใด
จะไม่เกินราคาซื) อสินคา้ส่วนที�ผูซื้) อเรียกรอ้งคา่เสียหายนั)น ทั)งนี)
คูส่ญัญาแตล่ะฝ่ายไม่ตอ้งรบัผิดตอ่คูส่ญัญาอีกฝ่ายหนึ�งสาํหรบัคา่เสียหาย
ที�เกี�ยวขอ้ง คา่เสียหายที�เป็นผลตามมา ค่าเสียหายเชิงลงโทษ
หรือค่าเสียหายพิเศษใดๆ
- 2 -
3.
https://www.avient.com/sites/default/files/2023-09/65799-Certificate-26SEP2023%5B1%5D.pdf
ISO 9001:2015
The Quality Management System is applicable to:
Certificate No: 65799
Certification Date: 01 October 2020
Effective Date: 25 September 2023
Expiration Date: 30 September 2026
Revision Date: 26 September 2023 Dominic Townsend, President
DESIGN AND MANUFACTURE OF COLOUR AND ADDITIVE CONCENTRATES, THERMOPLASTIC RESINS AND
SPECIALTY COMPOUNDS
This certificate may be found on the ABS QE Website (www.abs-qe.com).
Ltd.
30, Hsing Pang Road
Taoyuan 33068
Taiwan
Facility: Avient Colorants Thailand Ltd.
https://www.avient.com/sites/default/files/2023-06/Terms and Conditions of Sale for the Netherlands.pdf
Buyer must give Seller
written notice of the existence of each claim involving Product
(whether based in contract, breach of warranty, negligence, strict
liability, other tort or otherwise) within the earlier of thirty (30) days
after receipt of the quantity of Product forming the basis for the
claim or applicable shelf-life expiration, if any.
i) If Buyer is in default of performance
of its obligations towards Seller and fails to provide adequate
assurance of Buyer’s performance before the date of scheduled
delivery; or (ii) if Seller has reasonable doubts with respect to
Buyer’s performance of its obligations and Buyer fails to provide to
Seller adequate assurance of Buyer’s performance before the date of
scheduled delivery and in any case within thirty (30) days of Seller’s
demand for such assurance; or (iii) if Buyer becomes insolvent or
unable to pay its debts as they mature, or goes into liquidation or any
bankruptcy proceeding shall be instituted by or against Buyer or if a
trustee or receiver or administrator is appointed for all or a
substantial part of the assets of Buyer or if Buyer makes any
assignment for the benefit of its creditors; or (iv) in case of non-
compliance of Buyer with any law, statute ordinance, regulation,
code or standard (“Laws and Standards”), then Seller may by notice
in writing to Buyer, without prejudice to any of its other rights: (a)
demand return and take repossession of any delivered Products
which have not been paid for and all costs relating to the recovery of
the Products shall be for the account of Buyer; and/or (b) suspend its
performance or rescinds, partly or completely its order confirmation
for pending delivery of Products in accordance with Section 6:265
DCC unless Buyer makes such payment for Products on a cash in
advance basis or provides adequate assurance of such payment for
Products to Seller.
https://www.avient.com/sites/default/files/2023-06/Terms and Conditions of Sale for the U.S.%5B17%5D.pdf
Buyer must give Seller
written notice of the existence of each claim involving Product
(whether based in contract, breach of warranty, negligence, strict
liability, other tort or otherwise) within the earlier of thirty (30) days
after receipt of the quantity of Product forming the basis for the
claim or applicable shelf-life expiration, if any.
i) If Buyer is in default of
performance of its obligations towards Seller and fails to provide
adequate assurance of Buyer’s performance before the date of
scheduled delivery; or (ii) if Seller has reasonable doubts with
respect to Buyer’s performance of its obligations and Buyer fails to
provide to Seller adequate assurance of Buyer’s performance before
the date of scheduled delivery and in any case within thirty (30) days
of Seller’s demand for such assurance; or (iii) if Buyer becomes
insolvent or unable to pay its debts as they mature, or goes into
liquidation or any bankruptcy proceeding shall be instituted by or
against Buyer or if a trustee or receiver or administrator is appointed
for all or a substantial part of the assets of Buyer or if Buyer makes
any assignment for the benefit of its creditors; or (iv) in case of non-
compliance of Buyer with any law, statute ordinance, regulation,
code or standard (“Laws and Standards”), then Seller may by notice
in writing to Buyer, without prejudice to any of its other rights: (a)
demand return and take repossession of any delivered Products
which have not been paid for and all costs relating to the recovery of
the Products shall be for the account of Buyer; and/or (b) suspend its
performance or terminate its order confirmation for pending delivery
of Products unless Buyer makes such payment for Products on a cash
in advance basis or provides adequate assurance of such payment for
Products to Seller.
https://www.avient.com/sites/default/files/2024-12/Terms and Conditions of Sale for Czech Republic.pdf
Buyer must give Seller
written notice of the existence of each claim involving Product
(whether based in contract, breach of warranty, negligence, strict
liability, other tort or otherwise) within the earlier of thirty (30) days
after receipt of the quantity of Product forming the basis for the
claim or applicable shelf-life expiration, if any.
i) If Buyer is in default of
performance of its obligations towards Seller and fails to provide
adequate assurance of Buyer’s performance before the date of
scheduled delivery; or (ii) if Seller has reasonable doubts with
respect to Buyer’s performance of its obligations and Buyer fails to
provide to Seller adequate assurance of Buyer’s performance before
the date of scheduled delivery and in any case within thirty (30) days
of Seller’s demand for such assurance; or (iii) if Buyer becomes
insolvent or unable to pay its debts as they mature, or goes into
liquidation or any bankruptcy proceeding shall be instituted by or
against Buyer or if a trustee or receiver or administrator is appointed
for all or a substantial part of the assets of Buyer or if Buyer makes
any assignment for the benefit of its creditors; or (iv) in case of non-
compliance of Buyer with any law, statute ordinance, regulation,
code or standard (“Laws and Standards”), then Seller may by notice
in writing to Buyer, without prejudice to any of its other rights: (a)
demand return and take repossession of any delivered Products
which have not been paid for and all costs relating to the recovery of
the Products shall be for the account of Buyer; and/or (b) suspend its
performance or terminate its order confirmation for pending delivery
of Products unless Buyer makes such payment for Products on a cash
in advance basis or provides adequate assurance of such payment for
Products to Seller.
https://www.avient.com/sites/default/files/2024-12/Terms and Conditions of Sale for India %28English%29.pdf
Buyer must give Seller
written notice of the existence of each claim involving Product
(whether based in contract, breach of warranty, negligence, strict
liability, other tort or otherwise) within the earlier of thirty (30) days
after receipt of the quantity of Product forming the basis for the
claim or applicable shelf-life expiration, if any.
If (i) Buyer is in default of
performance of its obligations towards Seller and fails to provide
adequate assurance of Buyer’s performance before the date of
scheduled delivery; or (ii) Seller has reasonable doubts with respect
to Buyer’s performance of its obligations and Buyer fails to provide
to Seller adequate assurance of Buyer’s performance before the date
of scheduled delivery and in any case within thirty (30) days of
Seller’s demand for such assurance; or (iii) Buyer becomes insolvent
or unable to pay its debts as they mature, or goes into liquidation or
should any insolvency or bankruptcy proceeding be instituted by or
against Buyer or should a trustee, receiver, resolution professional,
administrator or similar officer be appointed for all or a substantial
part of the assets of Buyer, or should Buyer make any assignment
for the benefit of its creditors; or (iv) in case of non-compliance of
Buyer with any law, statute ordinance, regulation, code or standard
(“Laws and Standards”), then Seller may by notice in writing to
Buyer, without prejudice to any of its other rights: (a) demand return
and take repossession of any delivered Products which have not been
paid for and all costs relating to the recovery of the Products shall be
to the account of Buyer; and/or (b) suspend its performance or
terminate its order confirmation for pending delivery of Products
unless Buyer makes such payment for Products on a cash in advance
basis or provides adequate assurance of such payment for Products
to Seller.
https://www.avient.com/sites/default/files/2024-12/Terms and Conditions of Sale for Singapore %28English%29.pdf
Buyer
must give Seller written notice of the existence of each claim
involving Product (whether based in contract, breach of
warranty, negligence, strict liability, other tort or otherwise)
within the earlier of thirty (30) days after receipt of the quantity
of Product forming the basis for the claim or applicable shelf-
life expiration, if any.
If (i) Buyer is in default of
performance of its obligations towards Seller and fails to provide
adequate assurance of Buyer’s performance before the date of
scheduled delivery; or (ii) if Seller has reasonable doubts with
respect to Buyer’s performance of its obligations and Buyer fails
to provide to Seller adequate assurance of Buyer’s performance
before the date of scheduled delivery and in any case within
thirty (30) days of Seller’s demand for such assurance; or (iii) if
Buyer becomes insolvent or unable to pay its debts as they
mature, or goes into liquidation or any bankruptcy proceeding
shall be instituted by or against Buyer or if a trustee or receiver
or administrator is appointed for all or a substantial part of the
assets of Buyer or if Buyer makes any assignment for the benefit
of its creditors; or (iv) in case of non-compliance of Buyer with
any law, statute ordinance, regulation, code or standard (“Laws
and Standards”), then Seller may by notice in writing to Buyer,
without prejudice to any of its other rights: (a) demand return
and take repossession of any delivered Products which have not
been paid for and all costs relating to the recovery of the Products
shall be for the account of Buyer; and/or (b) suspend its
performance or terminate its order confirmation for pending
delivery of Products unless Buyer makes such payment for
Products on a cash in advance basis or provides adequate
assurance of such payment for Products to Seller.
https://www.avient.com/sites/default/files/2024-12/Terms and Conditions of Sale for Thailand %28English%29.pdf
Buyer must give Seller
written notice of the existence of each claim involving Product
(whether based in contract, breach of warranty, negligence, strict
liability, other tort or otherwise) within the earlier of thirty (30) days
after receipt of the quantity of Product forming the basis for the
claim or applicable shelf-life expiration, if any.
If (i) Buyer is in default of
performance of its obligations towards Seller and fails to provide
adequate assurance of Buyer’s performance before the date of
scheduled delivery; or (ii) if Seller has reasonable doubts with
respect to Buyer’s performance of its obligations and Buyer fails to
provide to Seller adequate assurance of Buyer’s performance before
the date of scheduled delivery and in any case within thirty (30) days
of Seller’s demand for such assurance; or (iii) if Buyer becomes
insolvent or unable to pay its debts as they mature, or goes into
liquidation or any bankruptcy proceeding shall be instituted by or
against Buyer or if a trustee or receiver or administrator is appointed
for all or a substantial part of the assets of Buyer or if Buyer makes
any assignment for the benefit of its creditors; or (iv) in case of non-
compliance of Buyer with any law, statute ordinance, regulation,
code or standard (“Laws and Standards”), then Seller may by
notice in writing to Buyer, without prejudice to any of its other
rights: (a) demand return and take repossession of any delivered
Products which have not been paid for and all costs relating to the
recovery of the Products shall be for the account of Buyer; and/or
(b) suspend its performance or terminate its order confirmation for
pending delivery of Products unless Buyer makes such payment for
Products on a cash in advance basis or provides adequate assurance
of such payment for Products to Seller.